What Malibu.com Products Do You Need or Want?

Malibu.com provides a series of products, starting with a single mailbox (like yourname@malibu.com), with options to add more features as necessary. (All additional features require that you have licensed at least a single mailbox at Malibu.com.)

If you choose the @Malibu.com Email Address Mailbox product, you’ll be able to select your own email address, using your own name (if it’s still available). If your only goal is be able to receive email at, and send email from this single address, that’s all you need. Note these important features of the @Malibu.com Email Address Mailbox product:

·         All other products require that you license this base product.

·         Your email address supplies up to 100MB of storage space.

·         You can access your email using most Web browsers by browsing to https://webmail.malibu.com.

·         You can send and retrieve email using most standard email client applications, such as Outlook, Outlook Express, Microsoft Mail, Entourage, Eudora, and other products. Browse to http://www.malibu.com/base/emailsupport.aspx to see if we support your client software. On this page you’ll find detailed information on how to set up your email client.  The page even includes video walk-through’s to help you set up your email service with your client application.

·         You can add the advanced features of Microsoft Exchange server, including the ability to host contact and task information. For more information, send email to sales@malibu.com. (We’re unaware of any other hosting service that provides this service.)

If you are an individual, and all you require is the @malibu.com email address, the @Malibu.com Email Address Mailbox product is all you need.

For the purposes of illustration, imagine that you have a business named BeachSand and you have set up a mailbox (by purchasing the @Malibu.com Email Address Mailbox product) named BeachSand@Malibu.com<mailto:BeachSand@Malibu.com>.  

@Malibu.com Alias Address

Imagine that you’re running a small business using your @malibu.com email address, and because of your prestigious email address, you find that you’re getting more and more business. In order to differentiate your job functions, you decide that you want to not only be able to receive mail using your single email box, but you want to be able to have multiple aliases for the same mailbox. For example, you might want personal emails to go to BeachSand@malibu.com, but emails concerning sales to go to BeachSandSales@malibu.com. Having one or more aliases provides a way for you to organize your emails, and to indicate to your customers that your growing company is perhaps larger than it really is.

By purchasing the @Malibu.com Alias Address product, you add the following features to your basic email address at Malibu.com:

·         Each additional alias adds a new public address at which you can receive email (BeachSandSales@malibu.com, BeachSandSupport@malibu.com, and so on).

·         All mail for all aliases appear to you in your one mailbox, so you can easily retrieve all the mail that has been sent to all of your aliases.

·         Each additional alias adds 10MB of storage to your available mailbox size.

Your business has grown, and now you decide you need a web site with a prestigious Malibu.com address, corresponding to your @malibu.com email address.  

Website DNS Sub-Domain Pointer

You can configure a Web site so that its address matches your email address (or any other available address at Malibu.com). For example, you could direct your customers to http://beachsand.malibu.com, or http://www.beachsand.malibu.com. (This type of address is called a “sub-domain”, as it’s part of the Malibu.com domain.)

Although Malibu.com is not in the Web hosting business, we can recommend several reliable, popular Web hosting companies, and you can create your site using one of these hosting sites. Once you have created your site, we can “point” your sub-domain address at your hosted site, so visitors to your site will know that you’re part of the Malibu experience, based on the Web address. We can point the sub-domain address at any Web site you choose, so you’re not limited to our suggested vendors.

When you have decided who you want to host your website, the web host will ask if you will use a domain name that you registered with the hosting company, or if you have your own domain name.  You will indicate you have your own domain name, and you will supply the sub-domain name that you have created at Malibu.com (such as beachsand.malibu.com). You will then be able to setup and design your web site.  

The web hosting company will provide you with an IP address for your website (such as 67.5.12.145).  You tell us the IP address, and we set up the sub-domain DNS pointers so when someone enters http://beachsand.malibu.com or http://www.beachsand.malibu.com in their browser, it will take them to your website. (It can take from one to three business days for this pointer to be recognized on the Internet. This delay is outside our control, and is a normal part of changing address records on the Internet.)

You can also license additional sub-domain pointers for any name that will appear to the left of your sub-domain name.  For example, you could add, at additional cost, the second domain name http://sales.beachsand.malibu.com (along with http://www.sales.beachsand.malibu.com). You can have any number of levels to the left of your sub-domain name as you want.  For each pair of names (one always begins with www) you must license an additional Website DNS Sub-Domain Pointer.

Now that you’ve set up email for yourself, and configured a hosted Web site so it is available using your personal sub-domain address at Malibu, your business will certainly grow. Most likely, before long, you’ll need more email addresses.

Five (5) Email Addresses for your Sub-Domain

For each of your primary sub-domain pointers (not the domain pointers that begin with www), you can license additional email addresses in groups of five. (This means you can add 5, 10, 15, and so on, new email addresses. Because you must license at least one email address first, before adding packages of five, you can own 1, 6, 11, 16, and so on, total email boxes.)

You can select new email addresses, just as you selected your original email address. You can add email aliases for any of these additional email addresses. These additional email addresses behave just like your original email address, and you control the names, just like your original @malibu.com email address. In other words, you administer your own email addresses. You can add, remove, rename, and otherwise work with all of your additional email boxes.

You perform mailbox administration using a browser-based control panel. Once you have configured your own sub-domain, you can have your own login page (for example, http://webmail.beachsand.malibu.com).  You can add your own logo and other personalized information to this page. (Note that you will need some knowledge of web page creation in order to make these changes.) As an example, browse to https://webmail.malibu.com, to see how we have customized our own login page.

Given your own personal sub-domain, and additional email addresses, you can now receive email for john@beachsand.malibu.com, mary@beachsand.malibu.com, and so on.  

Because you, John, and Mary need to supply password credentials in order to log in and work with email, security should be a concern. By default, password information appears hidden within the browser, but is sent over the Internet in an unencrypted format, as plain text. If you’re concerned about sending passwords securely, you need to add the SSL for Email Sub-Domain product.

SSL (Secure Sockets Layer) for Email Sub-Domain

This product allows you to access your email via a browser with the added security of a secure Internet connection using an address like https://webmail.beachsand.malibu.com. The addition of this feature provides you with the same secure interactions via the browser as you have come to expect when you shop online. Without this option, any mail viewed using a browser could be compromised by various Internet tools. With the addition of this product, the browser encrypts information in a secure fashion between the mail server and the client.